Virtual Business Management
Creating more time for you to do business
Hazel Duhy of Woodrow Services
an experienced and successful virtual administrator and business, operations and project manager working with microbusinesses, SMEs and third sector organisations worldwide
Established in Cumbria in 2003, Woodrow Services is Hazel Duhy and her network of associates. Hazel is an experienced virtual assistant who deals with the management, operational and admin challenges of running an organisation for you.
In Hazel's safe hands, managers and business owners can focus on their customers and grow their business, whilst leaving day-to-day admin tasks to Woodrow Services.
Using Hazel, as your virtual assistant, can work in different ways, depending on what you and your business need at a particular time:
- business budgets and financial planning
- strategic reports and business plans
- project and operations management
- project audits
- managing Board level and strategic activities
- minuting confidential meetings
- accounting and financial support
Management of Membership Organisations and Business Networks
- day to day admin and organisation
- creating networking and business opportunities
- managing membership/seeking new members
- liaising with members and stakeholders
- managing business and operations for Board
- undertaking finances, PR/marketing, planning
- developing new ideas and projects
- managing events, conferences and dinners
- regular member engagement and comms
(face to face or online events)
including planning through to delivery of:
- meetings (Board, team or external)
- conferences, exhibitions and awards
- business dinners
Business Admin Support
including creating, using and managing:
- databases (GDPR compliant) and spreadsheets
- reports, documents and presentations
- customer feedback and surveys
- project research
- customer relations
Website Content Management
- one-off or regular updates to your online content
- website content audit
Does your organisation need support on a management or admin task that you just don't have time to do, either as a one-off project or regular contract?
Branding and Graphic Design
Creating new branding and graphics (from a logo to vehicle signage) for your organisation or a one-off project to audit and update your marketing documentation for consistency of style and branding
A fresh pair of eyes to look at your existing marketing material and website content or develop new ones, including newsletters
Customer Communication and Relations
Help to deal with your telephone and online customer enquiries and communications
Looking for tenders and projects that you would be ideal to deliver and offering support in the bid and tender writing process
Supporting Charity Organisations
Providing a complete business support service to help Trustees and volunteers deliver effective outcomes, including setting up easy to use, cost effective procedures for individual charities and sourcing/preparing grant applications
Hazel works confidentially in the background to tackle, administrate and manage the systems that keep you organised and professional as you adapt and grow your business.
Clients also benefit from The Ripple Effect, an information, promotion and business introduction service which Hazel has run, as part of Woodrow Services, for over 16 years.
Does any of this sound like something you need for your business?
If so, please contact Hazel on 016973 44905 to find out more about how we could work together.
Goes Above and Beyond
“Hazel's friendly welcome, as BECBC Admin Manager, when I joined as a member12 years ago, helped me feel at ease. I became a BECBC Director for 7 years and saw that she had so many skills and areas of expertise that I can’t possibly name them all. Hazel is a highly capable administrator, project manager, event manager, client manager and stakeholder manager just to name a few. More importantly than all this is the fact she genuinely cares about her clients and continually goes above and beyond. I can’t recommend Hazel highly enough and would not hesitate to work with her in future.״
Chief of Staff to the CEO of
Sellafield Ltd, Cumbria, UK
Professional and Talented
“Hazel's professionalism, talent, drive and enthusiasm have been invigorating to work with.
Her knowledge and business standards are tremendous and her work ethic and delivery superb.״
Director, DMA Safety Management Ltd
Safe Pair of Hands
"I have always admired Hazel's professionalism and calm reliable presence, so she was the perfect choice when we were looking for a 'safe pair of hands' for the planning and delivery of our virtual events. Her attention to detail and client focussed approach make her an invaluable member of our Associate Team."
Executive Director, Centre for Leadership Performance, Cumbria, UK
Invaluable and Friendly
“Hazel has been invaluable in developing and running our various enterprises.
Her business advice is always sound and delivered in a friendly and approachable manner."
A & I Blair
various projects based in Cumbria,
and the Peak District (UK) and Canada
Innovative and Confidential
"My team and I enjoyed working with Hazel and using her innovative, ethical and friendly approach to create several successful businesses – including very confidential work carried out with a high level of integrity and professionalism."
based in Wales
Effective and Fun!
"A very fast, professional and confidential service. Hazel took my ideas, mixed them with her experience and produced an effective result! Very happy with Hazel's service, attention to detail and the end result – and her ability to make hard work seem like fun!"
based in North West, UK
Exemplary Work and Integrity
"I have worked with Hazel for over 10 years and we have developed a fantastic relationship, both in and out of the “virtual office”! Hazel is confidential, and has a high degree of integrity.
As a Chartered Accountant I have worked with Hazel on the accounting and finance side of things, which often overlaps with administrative and system processes. Hazel is extremely competent, and works to a very high standard. I have no hesitation in recommending her.
In addition to the accountancy side, I have worked with Hazel on numerous other projects, including as a BECBC Board Director for 10 years. Her professionalism, knowledge and devotion to her clients is exemplary.
However, her “car share” singing, pre-COVID, may need work...״
Partner, Dodd & Co Chartered Accountants
“Having worked with Hazel on multiple projects over the last 5 years, we have established an excellent business relationship. Her professionalism, friendly and approachable manner, and exemplary organisational skills ensure that every project she delivers is completed to the highest standard. Hazel’s services are first-class, and I have no doubt that anyone seeking support from Woodrow Services would be in very capable hands.״
based in Cumbria, UK
Attention to Detail
"Hazel is a very experienced virtual assistant. She has been supporting me virtually for the last 11 years. Most recently I have been living across two countries and her help has been vital. Aside from her utmost professionalism and attention to detail the real benefits of having her is that she makes you feel like you are her only client even though you are only paying for the hours you need!
The range of her work for me includes design work, creating documents and presentations, helping me win tenders, proof reading, conference facilitation and business development advice.
She is a pleasure to work with and certainly gets me organised – and is great value for money!"
Managing Director, ethical management consulting, based in France